Comcast Customers on Mercer Island Get a Speed Boost at No Additional Cost

As the need for data increases in ever-connected households on Mercer Island, Xfinity is ensuring customers can stream, surf, and share on a network and service they can rely on today and in the future.

By Jack Follman

More than 3,000 Xfinity Internet customers on Mercer Island who subscribe to value-focused products – Connect, Connect More, Fast and Prepaid – are getting faster speeds starting today at no additional cost. As the need for data increases in ever-connected households in Mercer Island, Xfinity is ensuring customers can stream, surf, and share on a network and service they can rely on today and in the future.

“For the second time in about a year and a half, we’ve made our Xfinity Internet packages faster in Washington. This keeps up with our nearly 20-year history of increasing internet speeds,” explained Rodrigo Lopez, the Senior Vice President of Comcast’s Pacific Northwest Region. “People watching live sports online, playing video games, and using other apps that need a lot of data are using the internet more than ever. Plus, with the potential that funding for the Affordable Connectivity Program will not be renewed, we’ve really focused on making our internet faster, especially for our more affordable plans, so all our customers can enjoy these new features.”

Starting today, new and existing customers on Mercer Island can take advantage of the following speed increases:

Connect: 75 Mbps to 150 Mbps
Connect More: 200 Mbps to 300 Mbps
Fast: 400 Mbps to 500 Mbps
Xfinity Prepaid: 50 Mbps to 200 Mbps

Value Beyond Fast Speeds in Washington State

The speed increases rolling out today are made possible by Comcast’s fiber-based network which has been built to deliver an exceptional Internet experience, ubiquitously, to the more than 2.8 million homes and businesses across Washington. Fast speed is an important feature of a comprehensive connectivity experience that also combines this powerful network with sophisticated hardware and software to deliver incredible benefits to consumers:

99.99% Reliability – Fast Internet speeds won’t matter if you don’t have a reliable broadband connection. Xfinity has 99.99 percent reliability, and the Xfinity network utilizes artificial intelligence to keep customers connected by fixing issues before they even affect homes.
Cybersecurity – xFi Advanced Security, included for free for customers who lease an Xfinity gateway, protects connected devices from malware and other threats at the gateway before they reach connected household devices. Since launching xFi Advanced Security, Xfinity has stopped more than 10 billion cyber security threats.
Next-Level WiFi– Next-generation Xfinity gateways deliver advanced WiFi capacity to power hundreds of devices in homes and more than a billion devices each year across Comcast’s network.

Later this year, Comcast will introduce its latest gateway, the XB10, the first to incorporate unified DOCSIS 4.0, WiFi 7, and AI technologies. The XB10 will be capable of delivering symmetrical multi-gig speeds over WiFi and connect up to 300 devices.
WiFi Boost Pods work with Xfinity gateways to extend WiFi coverage to hard-to-reach areas of the home. The latest WiFi extender, Storm-Ready WiFi, is Xfinity’s most powerful device to date and helps maintain a strong connection even if the power goes out. Visit an Xfinity store or visit Xfinity.com to learn more about Storm-Ready WiFi.

Keeping Washington Customers Connected

The federal government recently announced that the Affordable Connectivity Program could end as early as April if it does not receive additional funding. The speed increases rolling out today will help to ensure those who may be affected by the end of ACP will continue to have access to fast, affordable, reliable Internet options.

Xfinity Promotional Offers – ACP participants who are existing Xfinity customers or new to Xfinity can take advantage of current promotional offers. Customers are encouraged to call 1-800-Xfinity to learn more about what offers may be available in their area. Teams are ready to work with customers to move them to a plan that fits their budget and connectivity needs if they will no longer be able to afford their current tier of service without the $30 ACP benefit.
Internet Essentials – Xfinity customers benefitting from ACP are automatically eligible to enroll in Internet Essentials for as low as $9.95 a month or Internet Essentials Plus, which doubles the speed of traditional Internet Essentials for $29.95 per month. Both services provide fast and reliable home Internet with no credit checks or cancellation fees and come with equipment included.

To learn more about Xfinity’s Internet and connectivity solutions for customers, click here .

Jack Follman is an external communications manager and copywriter for Comcast NBCUniversal.

The news and editorial staff of Sound Publishing, Inc. had no role in the preparation of this post. The views and opinions expressed in this sponsored post are those of the advertiser and do not reflect those of Sound Publishing, Inc.

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